Keystones Mental Health Support Services

Keystones Support Services Logo

Realising Potential and Building Community


Keystones offers a combined service of support, housing, and therapy for those experiencing complex mental health needs. 

Our approach is open, inclusive, skilled and creative. Through our work we strive to be continuously curious about mental health and consider the effects of trauma while validating people’s experiences.

As a service, we aim to give people a fair chance to recover and maintain a hopeful outlook while building a sense of community. We believe a trusting working relationship and a sense of belonging are key to supporting people effectively. Through our use of creative psychotherapeutic practices and the diverse backgrounds of our team, we aim to ‘walk alongside’ residents on their journey towards realising their potential.

Keystones focuses on empowering residents and emphasising their unique strengths and individuality. Open-mindedness and compassion underpin all that we do.



Keyworkers and individual service users work together to agree individual weekly planners and worksheets which focus on the specific needs identified in the care plan and ongoing tailoured internal reviews.

Support staff provide one to one hours, group work and therapies throughout the day, Monday - Friday with floating support during weekends and bank holidays for medication and general mental health monitoring.  A 24 hr emergency care line is available, plus evening security visits. There is also an additional security call-out provision for rare security emergencies.

To meet the needs of some service users Keystones can consider outreach support at a reduced care package.


Service Vision

Keystones strives to be continuously curious about mental health and support all individuals to realise their potential and build community. We are committed to achieving this through open, inclusive, skilled and creative action. In addition, we aim to be of service to the wider community through raising awareness about mental health. 



  1. Keystones is an Accredited Living Wage Employer

    We are delighted to announce that Keystones is now an accredited Living Wage Employer! This means that every member of staff working for Keystones will earn a real Living Wage or higher. Over 12,000 organisations, including Keystones, voluntarily choose to pay the real Living Wage because we believe that a hard day’s work deserves a fair day’s pay....

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  2. Website Updates in Progress

    We are currently updating our website, so please bare with us! Our online presence has been neglected during a busy few years where we have put all our focus into supporting our Service Users....

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  3. First Service User Led Training Day

    Thank you to 'E' for using your lived experience, knowledge and presentation skills to teach our team about a specific mental health difficulty, with help from our Art Therapist Kerrigan. You are an inspiration! ...

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