Our Online referral process is not only quicker and easier but offers full security with all information being encrypted, secure and using only initials. We never request service user names online until a later stage upon a visit to Keystones. We will call you shortly after receiving the referral.
Please Note; Our referral form is for people living outside of Bristol only. It is important that you have an allocated Social Worker (through your local council) before a placement can be offered.
(Bristol City Council has a new system whereby a social worker will assess a service users needs, and put their support package on a database so a range of supported accommodation companies can offer placements. Therefore we can not accept direct referrals funded by Bristol City Council. Online referral forms can be completed for service users from other authorities e.g North Somerset/ BANES, as long as a social worker has been allocated).